Find answers to common questions and get support for all your shipping needs.
You can track your shipment by entering your tracking number on our Track page. You'll get real-time updates on your package's location and delivery status.
Delivery times vary based on the service you choose. We offer same-day, next-day, and standard delivery options. International shipments typically take 3-7 business days.
You can book a shipment by clicking on the 'Send Shipment' button on our website. Fill in the pickup and delivery details, and we'll handle the rest.
We offer various packaging options including boxes, envelopes, and pallets. You can also use your own packaging as long as it meets our size and weight requirements.
You can reach our customer support team through the Contact page, by phone, or through our live chat feature. We're available 24/7 for urgent inquiries.
We offer refunds for shipments that haven't been picked up yet. Once a shipment is in transit, refunds are considered on a case-by-case basis depending on the circumstances.
Can't find what you're looking for? Our support team is here to help you with any questions or concerns.